Job Oppotunity at World Vision, Information Communication and Technology Officer, Development & Transformation

Job Oppotunity at World Vision, Information Communication and Technology Officer, Development & Transformation

Information Communication and Technology Officer, Development & Transformation

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

MAJOR RESPONSIBILITIES

Activity

ICT Project Management: 30%

Liaise with ICT staff and various World Vision Tanzania departments in implementing new or modified business solutions such as corporate applications e.g. e-signing platforms, fleet management system, etc. and source reliable ICT equipments.

End Results

  • Analysis, design, and implementation of Information Management System
  • Technical support ICT equipment to ensure they are optimally utilized and operational at all times.

Activity

ICT for Development (ICT4D): 30%

Working with Technical Program team in planning, designing, and implementing ICT for development (ICT4D) initiatives which are scalable and sustainable.

End Results

  • Work with World Vision Tanzania internal and external stakeholders to define the scope, goals and deliverables of new ICT for Development (ICT4D) projects.
  • Develop an ICT4D roadmap for World Vision Tanzania
  • Establish and monitor National Office ICT4D project dashboard.
  • Monitor project activities, track project milestones and deliverables, and take action when progress deviates from plan
  • Manage project risks: identify and assess project risks using a qualitative or quantitative risk management method and develop and implement risk mitigation plans
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

Activity

Capacity Building: 20%

Liaise with ICT staff in ensuring both ICT team and other staff have knowledge and skills to utilise digital platforms (Hardware and software).

End Results

  • Assess the strengths, capacities, opportunities and potential of staff in systems utilization (both existing and new systems).
  • Develop a training plan to roll out the training(s)
  • Develop training manuals to address the identified gaps.
  • Train staff on the identified gaps
  • Do follow ups on the action plans developed during trainings to ensure they are implemented
  • Provision of fast and secure way to communicate among teams and offices.

Activity

Planning, Monitoring, Documentation and reporting: 10%

Work hand in hand with the ICT staff to ensure proper lessons and successes of ICT activities (including projects) are well documented for sharing and future use.

End Results

  • Compile monthly, quarterly, semiannual and annual reports and share them with ICT Manager
  • Analyze the ICT4D project progress and compile reports for management.
  • Document best Innovation practices that can be replicable to other projects.
  • Hold quarterly review and planning meetings to review past periods and plan for subsequent periods to ensure alignment to objectives.
  • Monitor ICT project operations against set plans.
  • Oversee and analyze the ICT project budget to ensure activities are undertaken in line with the budgetary provision.

Activity

Collaboration and networking: 10%

Working with ICT Manager in identifying, linking and maintaining strategic partnership with external ICT stake holders

End Results

  • Initiate strategic institutional collaboration with other stakeholders and potential donors with an aim of scaling up the ICT initiative.
  • Participate in active fundraising activities and development of proposals to expand the ICT initiative to other locations.
  • Maintain good relationship with donors and ensuring reporting requirements are met on time.
  • Promoting the ICT integration into the WV Tanzania programming model.
  • Contributing to the overall effectiveness of the WV Tanzania ICT as a member of the country ICT Forums and engaging in discussions and decision making on the strategic direction impact the organization.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

  • At least two year’s working experience in an ICT project management
  • ITIL Certification is preferred.
  • CCNA Certification is preferred.
  • PMP Certification is preferred.

Information Communication and Technology Officer -Development & Transformation Job Vacancy at World Vision

Required Education, training, license, registration, and certification

  • Bachelor’s degree/Advanced Diploma in Information Technology, Computer Science, Computer Engineering or relevant field from a recognized university.

Preferred Knowledge and Qualifications

  • Good working knowledge of telecommunications technologies (wireless networks) and Network Architectures for both Local Area Networks and Wide Area Networks
  • Excellent working knowledge of Internet technologies, including TCP/IP suite of protocols; Internet security; Internet routing)
  • Good working knowledge of Microsoft Windows Operating Systems configuration and administration
  • Good working knowledge of office automation applications (Microsoft Office)
  • Excellent communication and inter-personal skills. Must be able to work in a multi-cultural environment
  • Excellent analytical, problem solving and negotiation skills
  • Customer-focused.  Must demonstrate a strong willingness to meet the customer’s needs while balancing the organization’s needs and priorities
  • Demonstrates eagerness and aptitude for acquiring necessary technical knowledge, skills and judgment to accomplish a result or to serve a client’s needs effectively
  • Excellent time-management skills.  Able and willing to meet deadlines.
  • Ability to work in, and contribute to, team building environment
  • Must be willing to travel to various locations in Tanzania, and to live under harsh conditions
  • Must be able to speak, understand and write fluent English

Travel and/or Work Environment Requirement

  • Work environment:  Office-based with frequent travel to the field
  • Travel:  40% Domestic/international travel is required.
  • On call:  Yes

Physical Requirements

  • Must be willing to travel to various locations in Tanzania, and to live under harsh conditions

Language Requirements

Must be able to speak, understand and write fluent English

KEY WORKING RELATIONSHIPS

Contact (within WV or outside WV)

Reason for contact

Frequency of contact

IT Manager: 

Direction, supervision, Strategic guidance, leadership and consultation.

Service Desk Admin

Handling customer requests and complaints.

IT Network Administrator:

Joint planning. Consultation and professional development.

CORE COMPETENCIES

☐ Deliver Results

☐ Build Relationships

☐ Be Accountable

☐ Learn and Develop

☐ Improve and Innovate

☐ Partner and Collaborate

☐ Embrace Change

Applicant Types Accepted:

Local Applicants Only

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