Billing Coordinator
– Extract, review, and assess raw data from IBS for rated shipments that are due invoicing every week.
– Work closely with IT to ensure that there are no defects with EFD reporting and printing in invoices – along with ensuring a smooth weekly billing run.
– Support to ensure that all account opening procedures are compiled as per the credit policy, this will include:
> Signed Customer Contracts
> Supporting paperwork i.e. legal documents
> Credit references checks
– Ensure that all IBS-related invoices comply with the relevant country laws and regulations
– Timely review and manage accurate customer information in CMD – database.
– Identify, report any possible tariff defects and adopt global country applicable surcharges to enhance maximum country revenue.
– Work closely with shared service centers to
> Ensure that all shipments are billed
> All sanctioned shipments are accurately reported as per the global guideline manual
Work closely with the management and commercial department – to report, and project revenue data weekly and monthly.
Manage top-line revenue by ensuring accurate billing with minimal errors.
Handle customer queries, and correct billing errors through credit notes, while managing customer query turnaround time (TAT) within 3 days.
Support for internal and external audits.
Perform and report any other tasks as may be guided by the line manager.
Billing Coordinator Job Vacancy at DHL
- Holder of Bachelor Degree in Accounting / Finance
- Goal and deadline driven
- High Level of integrity
- Willingness to learn and adapt their experience to a dynamic environment.
- Ability to work in a team.
- Competent user of the Microsoft Excel Functions
- Good oral & written communication skills both in English and Kiswahili.
