Job Title: Branch Manager
Department: Retail Banking
Reporting to: Cluster Head
Responsible for: All Branch Staff
Region: Dar es Salaam
Branch: Kariakoo
1. PURPOSE OF JOB:
To meet branch Retail and SME Financial Targets through a world class
Sales and Service Management system and within established product
programs through the branch.
2. PRINCIPLE ACCOUNTABILITIES
« Primary responsibility will be to drive business (CASA and Fee
Growth) product sales and Customer Service with oversight on branch
operations, compliance and control .
« Understand your customer base and identify opportunities to build and grow profitable Relationships.
« Acquire new customers and retain and grow your relationships with existing customers
Responsible for the operational efficiency of the branch and productivity of its staff.
« Responsible for the operation and maintenance of the integrated
systems, and retention of accurate and up to date records of all
transactions including inter-bank transactions.
« Prepare periodic and statutory reports for management.
« Have a good understanding of branch control procedures with specific focus on financial security.
« Provide a superior level of customer relations and promote the service
culture through coaching, Guidance and staff motivation.
« Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head.
2.1 FINANCIAL RESPONSIBILITIES
Manage your resources effectively and within budget
2.2 INTERACTION WITH OTHERS
Internal: Regular contact with the CEO,CFO, Head of Retail, Head of Liability, Cluster Heads and other Managers.
External: Regular interaction with customers, clients and progress meetings with management.
3. QUALIFICATIONS AND EXPERIENCE REQUIRED
« Minimum of university degree in Business Administration or Economics
and relevant professional qualifications in banking, finance or
marketing.
« Atleast 5 years banking experience, years of which should be in a managerial role with an exposure to sales/Business development.
«Good leadership, people management and banking skills
«Knowledge of relevant legislation, sales and business principles.
How to Apply:
Please send your application to hrrecruit@eximbank.co.tz
Applications to be sent with subject being: Branch Manager.
Application deadline:- 17th June 2022
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